Customer Support
Zendesk AI Review
4.3
Based on extensive testingAI-powered customer support platform with intelligent routing, auto-responses, and analytics.
Best For: Medium to large companies needing comprehensive AI support platform
Quick Stats
Monthly Price$55
Free TierNo
Models Supported2
Integrations4
API AccessYes
Max UsersPer agent pricing
Overall Rating
4.3/5
Overall
4.3Ease of Use
4.4Performance
4.3Value for Money
4.1About This AI Agent
AI-powered customer support platform with intelligent routing, auto-responses, and analytics.
Models Supported
Zendesk AIOpenAI GPT-4
Integraciones
Zendesk SuiteSlackSalesforceJira
Características Clave
- AI-powered ticket routing
- Auto-responses and suggestions
- Intent detection
- Sentiment analysis
- Agent assist (answer suggestions)
- Multi-language support
- Performance analytics
Pros
- Comprehensive support platform
- Intelligent ticket routing
- Multi-channel support (email, chat, phone)
- Strong analytics and reporting
- Enterprise-grade reliability
Cons
- Expensive per-agent pricing
- Requires full Zendesk ecosystem
- Complex setup process
- AI features require higher tiers
Precios y Planes
Monthly Plan
$55
/month
Annual Plan
$55
/month
Nuestro Veredicto
Zendesk AI earns a solid 4.3/5 rating for its capabilities and value proposition.
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