最佳AI客户支持代理
使用AI代理提供24/7自动化客户支持。立即解决常见问题,减少工单量并提高满意度。
AI客户支持代理正在改变企业为客户提供服务的方式,通过类似人类的对话全天候处理查询。现代支持代理可以回答常见问题、解决问题、处理退货并无缝升级复杂案例到人工代理。它们与您的知识库、CRM和帮助台软件集成,以提供大规模的上下文化、个性化支持。对于在支持工单中挣扎的企业,AI代理提供了以更低成本提供更好服务的途径。
Quick Picks
Intercom Fin
AI customer service agent that resolves support tickets autonomously using your knowledge base.
Zendesk AI
AI-powered customer support platform with intelligent routing, auto-responses, and analytics.
Ada
Enterprise conversational AI platform for automated customer service across channels.
比较支持代理
找到最适合您客户支持需求的AI代理
Intercom Fin
AI customer service agent that resolves support tickets autonomously using your knowledge base.
Zendesk AI
AI-powered customer support platform with intelligent routing, auto-responses, and analytics.
Ada
Enterprise conversational AI platform for automated customer service across channels.
必备支持代理功能
知识库集成
连接到您的帮助文档、常见问题解答和内部知识
多渠道支持
通过聊天、电子邮件、短信和社交媒体提供支持
人工交接
无缝升级复杂问题到人工代理
工单管理
自动创建、更新和解决工单
情感分析
检测沮丧的客户并适当优先处理
多语言
自动提供数十种语言的支持
Full Comparison
Compare all features side by side
| # | AI Agent | Rating | Ease of Use | Performance | Free Tier | Price | Action |
|---|---|---|---|---|---|---|---|
| 1 | Intercom FinEditor's Choice customer-support • 2 models | 4.5 | 4.7 | 4.6 | $0.99 /month | ||
| 2 | Zendesk AI customer-support • 2 models | 4.3 | 4.4 | 4.3 | $55 /month | ||
| 3 | Ada customer-support • 2 models | 4.4 | 4.5 | 4.5 | $500 /month |
支持代理常见问题
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